Legal

SMS verification codes

How people opt in to SMS from SplitEase, what we send and how often, and how to get help or stop messages.

TL;DR — SplitEase only texts you a one-time sign-in code, and only when you ask for one and tick the consent box. We never send marketing texts. Reply STOP to opt out or HELP for help.

1. Who sends these messages

Messages are sent by SplitEase, an app for splitting shared expenses, operated by KAIVON TECHNOLOGIES PRIVATE LIMITED, 3314, Ropa, Bajaura, Kullu, Himachal Pradesh 175125, India. Every message identifies the sender as "Kaivon", the company that makes SplitEase.

2. What we send

One kind of message only: a one-time verification code (OTP) that lets you sign in to the SplitEase app on iOS or Android and confirms that the phone number is yours. We do not send marketing, promotional or advertising messages by SMS.
Example message

Your Kaivon verification code is 482913. It expires in 10 minutes. Do not share this code with anyone. Reply STOP to opt out.

3. How you opt in

SMS consent is collected in the SplitEase app, on the sign-in screen, before any message is sent:
  1. You open the app and choose to sign in with your phone number.
  2. You pick your country code and type your own mobile number.
  3. You tick the consent box, which is never pre-selected. It reads:
    “I agree to receive a one-time verification code by SMS from SplitEase (sent as Kaivon) each time I request one. Msg & data rates may apply. Reply HELP for help or STOP to opt out.”
  4. You tap Send code. The button stays disabled until the box is ticked, so no code is ever sent without consent. Links to our Terms of Service and Privacy Policy appear on the same screen.
  5. We text the code to that number and you enter it in the app to finish signing in.
What's your number?

We'll text a six-digit code. Your number is how friends find you — it's never shown publicly.

🇺🇸 +1
(201) 555-0123

I agree to receive a one-time verification code by SMS from SplitEase (sent as Kaivon) each time I request one. Msg & data rates may apply. Reply HELP for help or STOP to opt out.

Send code

By continuing, you agree to our Terms of Service and Privacy Policy

The sign-in screen in the SplitEase app. The consent box starts unticked, and the Send code button stays disabled until the user ticks it.

4. Message frequency

One message each time you request a code: when you sign in, or when you tap "Resend" on the code screen. Most people receive one or two messages per sign-in, and none otherwise. Message frequency varies with how often you sign in.

5. Cost

Message and data rates may apply, depending on your mobile carrier and plan. SplitEase does not charge for these messages.

6. Help and opting out

  • Reply STOP to any message to stop receiving SMS from SplitEase. We will send one message confirming you have opted out, and nothing after that.
  • Reply HELP for help, or email hello@kaivon.in.
  • Reply START to opt back in. You can also opt back in by ticking the consent box again when you next request a code.
Mobile carriers are not liable for delayed or undelivered messages.

7. Privacy

We use your mobile number to send your verification code and to identify your account. Mobile numbers and SMS consent are not shared with or sold to third parties or affiliates for marketing or promotional purposes. We share your number only with the SMS provider that delivers the code on our behalf. Full details are in our Privacy Policy and Terms of Service.

8. Contact

KAIVON TECHNOLOGIES PRIVATE LIMITED
Email: hello@kaivon.in
Address: 3314, Ropa, Bajaura, Kullu, Himachal Pradesh 175125, India